Mortgage Sales Representative / Loan Officer — Direct-to-Consumer

Build Your Mortgage Sales Career with Harmony Home Loans

Harmony Home Loans is seeking driven, personable candidates to join our direct-to-consumer mortgage sales team. We welcome licensed loan officers, candidates pursuing their mortgage license, and unlicensed applicants with strong sales potential.

This full-time, on-site position is ideal for someone who enjoys connecting with people, following up consistently, and working toward measurable goals. You will help create a positive customer experience through responsive communication, organized follow-through, and teamwork.

What You’ll Do

Communicate professionally with consumers by phone, email, and other approved channels.Follow approved contact procedures and maintain consistent follow-up.Build rapport, listen carefully, and connect customers with the appropriate team member.Keep accurate contact records, notes, and follow-up tasks in the CRM.Work toward role-specific activity, service, and sales goals.Collaborate with loan officers, processors, and other team members to keep customers informed.Participate in coaching, product education, and sales training.Protect customer information and follow company policies and approved communication practices.

Licensed Loan Officers

Once appropriately licensed and authorized by Harmony Home Loans, you will also take mortgage applications, discuss available financing options and loan terms, and guide customers through the mortgage process. You will manage your pipeline, coordinate with operations, and maintain required licenses.

Unlicensed Candidates

You will begin with company-approved support and training duties appropriate to your licensing status. You will not take mortgage applications, quote or negotiate loan terms, or provide individualized financing recommendations until the required licensing and company authorization are in place.

Candidates interested in advancing into a loan officer position should be willing to complete the applicable education, testing, and licensing requirements.

What We’re Looking For

Strong verbal and written communication skills.A customer-focused approach and confidence speaking with people by phone.Consistent follow-through, organization, and attention to detail.Motivation to work toward goals and openness to feedback.Comfort using computers, CRM software, and other business tools.Professional judgment and respect for confidential information.Sales, customer service, call center, or mortgage experience preferred.An active mortgage loan originator license is preferred for the licensed track but is not required to apply for the unlicensed track.

Who Should Apply

Experienced loan officers looking for a direct-to-consumer sales opportunity, sales professionals interested in entering the mortgage industry, and motivated candidates ready to develop their skills.

Apply

Submit your resume and a brief description of your sales or customer service experience. If licensed, include your NMLS ID and the states where you hold active licenses. If unlicensed, tell us about your interest in mortgage sales and your willingness to pursue licensing.